Privacy policy

Effective Date: February 26, 2026

The Healthy Mail ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our products.

By using our Website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Website.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our Website, we may collect personal information that you voluntarily provide, including:

  • Contact Information: Name, email address, phone number
  • Billing Information: Billing address
  • Payment Information: Credit card details, payment method information (processed securely by our payment processor)
  • Account Information: Username, password (if you create an account)
  • Communication Information: Information you provide when contacting us (emails, support requests, feedback)

1.2 Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and browsing activity:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages viewed, time spent on pages, links clicked, referring website
  • Location Information: General geographic location based on IP address
  • Cookies and Tracking Technologies: See our Cookie Policy for details

1.3 Information from Third Parties

We may receive information about you from third-party services, including:

  • Payment processors (transaction details, fraud prevention data)
  • Analytics providers (website usage statistics)
  • Social media platforms (if you interact with our social content)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Processing and Fulfillment

  • Processing your purchases and payments
  • Delivering digital products (eBook download links)
  • Sending order confirmations and receipts
  • Managing your account

2.2 Communication

  • Responding to your inquiries and support requests
  • Sending important updates about your orders or account
  • Sending marketing communications (with your consent)
  • Newsletter delivery (if you subscribe)

2.3 Website Improvement

  • Analyzing website usage and performance
  • Improving user experience and functionality
  • Troubleshooting technical issues
  • Conducting research and analytics

2.4 Security and Fraud Prevention

  • Detecting and preventing fraudulent transactions
  • Protecting against unauthorized access
  • Ensuring Website security

2.5 Legal Compliance

  • Complying with legal obligations
  • Enforcing our Terms of Service
  • Resolving disputes

2.6 Marketing and Advertising

  • Sending promotional emails about new products or offers (with your consent)
  • Displaying targeted advertisements
  • Measuring marketing campaign effectiveness

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

3.1 Service Providers

  • Shopify: Our e-commerce platform provider (website hosting, shopping cart)
  • Payment Processors: Secure payment processing services (e.g., Stripe, Razorpay, PayPal)
  • Email Service Providers: For sending transactional and marketing emails
  • Analytics Providers: Google Analytics and similar services for website analytics
  • Cloud Storage Providers: For secure data storage and backup

3.2 Business Transfers In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements We may disclose your information if required by law, court order, or government request, or to:

  • Protect our legal rights
  • Prevent fraud or illegal activity
  • Protect the safety of our users or the public

3.4 With Your Consent We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

  • SSL encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data storage

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Typical retention periods:

  • Order information: 7 years (for tax and accounting purposes)
  • Account information: Until you request deletion or account closure
  • Marketing information: Until you unsubscribe
  • Analytics data: 26 months (Google Analytics default)

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Right to Access You can request a copy of the personal information we hold about you.

6.2 Right to Correction You can request that we correct inaccurate or incomplete information.

6.3 Right to Deletion You can request that we delete your personal information (subject to legal retention requirements).

6.4 Right to Object You can object to the processing of your personal information for certain purposes (e.g., marketing).

6.5 Right to Data Portability You can request your data in a structured, machine-readable format.

6.6 Right to Withdraw Consent If we process your information based on consent, you can withdraw that consent at any time.

6.7 Right to Opt-Out of Marketing You can unsubscribe from marketing emails using the "unsubscribe" link in our emails or by contacting us.

To exercise your rights, please contact us at: [your email address]

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. Third-Party Links

Our Website may contain links to third-party websites, including affiliate links. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Website, you consent to the transfer of your information to these countries.

We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

10. Children's Privacy

Our Website and products are not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

If you believe we have collected information from a child, please contact us immediately.

11. Do Not Track Signals

Some browsers have "Do Not Track" features that signal websites not to track your online activity. We currently do not respond to Do Not Track signals due to the lack of industry standards.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at ankit.singh@gmail.com.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Legal basis for processing: We process your data based on consent, contractual necessity, legal obligation, or legitimate interests
  • Data Protection Officer: [Contact information if applicable]
  • Right to lodge a complaint: You can file a complaint with your local data protection authority

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our Website with a new "Effective Date"
  • Sending an email notification (for significant changes)

Your continued use of the Website after changes become effective constitutes acceptance of the revised policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: ankit.singh@gmail.com Website: [your website URL]

Response Time: We will respond to your request within 30 days.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.